Privacy Policy

Who we are and how to contact us

The data controller is Antony Bull t/a RenewaBULL Energy. For questions about this policy or your personal information, contact us by email at renewabullenergy@outlook.com or by phone on 07969 434636.

Information we collect

When you contact us or request a quotation, we may use the information you provide, such as your name, email address, telephone number, property or installation address, and details of your enquiry. Our website host may also process basic technical information, such as IP address and browser details, in server logs needed to deliver and secure the site.

How and why we use your information

We use enquiry details to respond, prepare quotations, arrange or deliver requested work, and manage our relationship with you. We rely on steps taken at your request before a contract and, where relevant, performance of that contract. We may also use limited information for our legitimate interests in handling business enquiries, maintaining records, and protecting our website. We use or retain information to meet legal and accounting obligations where required. We will only send direct marketing where we have a lawful basis to do so, and you can object or withdraw consent at any time.

Sharing and security

We do not sell personal information. We may share relevant details with service providers that help us host or operate the website, deliver an installation, or meet legal obligations. They may use the information only for the services they provide to us. We take reasonable steps to protect information, but no internet transmission or storage system can be guaranteed completely secure.

How long we keep information

We keep enquiry information while it is needed to respond and manage any resulting work. After that, we review and delete or anonymise it when it is no longer needed, unless we must retain it for tax, accounting, legal, or dispute-resolution purposes. Retention periods depend on the type of record and the relevant legal requirements.

Cookies and third-party services

This website does not currently use its own analytics or advertising cookies. The SOLARWATT System Configurator is provided by SOLARWATT and may collect technical information or use cookies when it loads. By using the configurator, you agree to SOLARWATT's privacy policy, available at solarwatt.co.uk. Other external links are governed by the privacy terms of the destination site.

Your data protection rights

Under UK data protection law, you may have the right to request access to, correction or deletion of your personal information, restriction of or objection to certain processing, and portability of information you provided. Where processing is based on consent, you can withdraw it. These rights are subject to applicable conditions and exceptions. To make a request, contact renewabullenergy@outlook.com.

You can also complain to the Information Commissioner's Office (ICO). Guidance and contact details are available at ico.org.uk/make-a-complaint.